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Move-in Guide
Contacting Mynd
Lease Questions
Rent & Payment Questions
Common Questions
Move-out Guide
Rent & Payment Questions
When is rent due?
What is Plaid?
What is Plaid Account Connect?
Where is Plaid Account Connect available?
Is Plaid secure?
Is my bank account balance visible in Zego?
How to Use Account Connect (Plaid) - Step-by-Step Guide
What if I'm not comfortable making a payment with bank account due to Plaid verification?
What are my options for paying rent?
Is there a late fee if I fail to pay rent on time?
I am having issues paying my rent online. What do I do?
What is an NSF fee?
How are utilities billed to the resident?
What if I paid rent to the owner this month instead of to Mynd?
What is Best Egg Flexible Rent?
How do I sign up for Best Egg Flexible Rent?
When should I apply for Best Egg Flexible Rent?
Is there a fee for using Best Egg Flexible Rent?
Can I set up Best Egg Flexible Rent to pay my rent every month?
Are there additional benefits of Best Egg Flexible Rent?
What if I’m already enrolled in automatic payments?
What happens if I miss a Best Egg Flexible Rent payment?
Can I unenroll from Best Egg Flexible Rent at any time?
Will applying for Best Egg Flexible Rent affect my credit score?