Mynd considers the following issues an emergency:

  • No electricity

  • No water

  • Broken or non-working exterior doors, locks, or windows

  • No heat (when the outside temperature is below 50 degrees)

  • No air conditioning (when the outside temperature is above 90 degrees in CA, WA, OR, TX, GA, CO, FL, NC, or above 104 degrees in AZ or NV)

  • Toilet not working (one-bathroom homes only)

  • Flooding or significant leaks

  • Inoperable refrigerator

  • Fire (call 911 immediately)

  • Burglary or robbery (call 911 immediately)

If you have an emergency, please call (833) 367-6963. Emergency support is available 24 hours / 7 days a week.